Business Communication - Program A

Description

Focused on professional communication skills for internal use within an organization where inter-departmental interactions are an ongoing part of daily operations.
· Establishing ground rules and defining expectations.
· Winning vs. Succeeding
· How to ask open ended questions, the importance of developing good listening skills.
· How to disagree without an argument
 · How to prepare for difficult conversations
· Reading the room
 · Communicating with sincerity