BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:Central Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:Central Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20270225T090000 DTEND;TZID=America/Chicago:20270225T110000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:2027 Raising the Bar: Communication Skills for Emerging Leaders DESCRIPTION:INSTRUCTOR: Mark Serafino TITLE: Coach & Mentor | Sincerely Speaking LLC. EXPERIENCE: With a distinguished career in electrical distribution and sales leadership\, Mark Serafino brings practical insight into business development\, customer relationships\, and team leadership.COURSE OVERVIEW: As professionals advance into supervisory\, project management\, or client-facing roles\, success depends on more than technical knowledge. This interactive course develops the communication skills needed to lead teams\, build trust\, navigate challenging conversations\, and keep projects moving forward.Participants will learn practical techniques they can immediately apply with coworkers\, customers\, project partners\, and field teams.Topics include:Building trust and setting clear expectationsAsking better questions to uncover issues before they become problemsActive listening that improves teamwork and reduces misunderstandingsNavigating disagreements professionally while maintaining relationshipsPreparing for difficult conversations with employees\, customers\, or project partnersReading the room and adapting your communication styleDelivering feedback with confidence and respectInfluencing outcomes without relying on authorityCommunicating with authenticity and professionalism under pressureINCLUDES: Includes certificate of completion. X-ALT-DESC;FMTTYPE=text/html:

INSTRUCTOR: \;Mark Serafino \;

TITLE: \;Coach &\; Mentor \;| Sincerely Speaking LLC. \;

EXPERIENCE: \;With a distinguished career in electrical distribution and sales leadership\, Mark Serafino brings practical insight into business development\, customer relationships\, and team leadership.

COURSE OVERVIEW: \;As professionals advance into supervisory\, project management\, or client-facing roles\, success depends on more than technical knowledge. This interactive course develops the communication skills needed to lead teams\, build trust\, navigate challenging conversations\, and keep projects moving forward.

Participants will learn practical techniques they can immediately apply with coworkers\, customers\, project partners\, and field teams.

Topics include:

INCLUDES: \;Includes certificate of completion.

LOCATION:900 South Highway Drive Suite 203 Fenton MO 63026-2023 UID:e.4575.1609387 SEQUENCE:3 DTSTAMP:20260825T000245Z URL:https://members.electricalboard.org/ebmi-calendar/Details/2027-raising-the-bar-communication-skills-for-emerging-leaders-1893708?sourceTypeId=Hub END:VEVENT END:VCALENDAR